Frequently Asked Questions…


Most of your products are manufactured abroad. What happens if we have a problem with our merchandise?

Your contract is with Aspen International Ltd. We pride ourselves on our after sales service and in the unlikely event of a problem we endeavor to resolve to your complete satisfaction.


We have purchased product before from other suppliers only to find additional charges for import duty and shipping what do your prices include?

Our prices are Ex Works inclusive of both Duty and Freight to the UK.


What has Aspen International Ltd got to offer that others don’t?

Aspen International has been serving the UK Police & Military market for more than 25 years. Within that time we have established a reputation for saying what we do and doing what we say. We are also ISO 9001-2008 accredited giving you the comfort that we are serious about quality. Our value to any manufacturer is our reputation and credibility.


How long have you been in business?

Incorporated in 1986 we have been serving European markets with products from around the globe for over 30 years.