Frequently Asked Questions...

Most of your products are manufactured abroad. What happens if we have a problem with our merchandise?

Your contract is with Aspen International Ltd and we pride ourselves on our after sales service. In the unlikely event of a problem we endeavor to resolve that problem to your complete satisfaction.

We have purchased product before from other suppliers only to find additional charges for import duty and shipping what do your prices include?

Our prices are Ex Works inclusive of both Duty and Freight to the UK.

We are a vendor interested in getting our product into the UK Police Forces. What has Aspen International Ltd got to offer that others don't?

Aspen International has been serving the UK Police market for 21 years and in that time we have established a reputation for saying what we do and doing what we say. We also have ISO 9000-2001 certification.
Our value to any manufacturer is our reputation and credibility

How long have you been in business?

Incorporated in 1986 we have been serving European markets with product from around the globe for 21 years